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Warranty Conditions

 

1. Scope of warranty 

 The warranty is restricted to vehicles registered and operated in Europe or in Turkey. The warranty lapses on sale of a vehicle to a country outside this area.

The warranty covers the costs for the replacement of defective components. This warranty does not include the labour and workshop costs for the disassembly and assembly and testing of components. This warranty only applies to damage to the GIGANT products themselves. Consequential damage caused by a defect, in particular towing costs, rental costs for substitute vehicles, claims for loss of profits or claims for damages are excluded from this warranty. Any more extensive liability based on compulsory legal provisions remains unaffected by this.

2. Exclusions from liability

The warranty excludes damage to wearing parts (e.g. brake linings, brake drums, brake disks) and damage caused by: 

  • incorrect installation of GIGANT axle systems,
  • no brake compatibility check,
  • mechanical damage due to accidents, dropping, impacts,
  • negligent or wilful destruction as well as fire,
  • misuse of the vehicle (for example: overloading, overheating, use under abnormal conditions),
  • lack of maintenance, in particular failure to have regular maintenance work performed as described in the GIGANT maintenance manual,
  • conversion of parts or modifications to the GIGANT axle systems or
  • the use of parts of other origin instead of original GIGANT parts and the use of unsuitable lubricants and liquids.

 

 

 Application Guide GIGANT axle systems

3. Warranty duration

 

The warranty commences with the hand-over of the vehicle to the first final user as certified on the warranty card. The warranty duration is shown in the Table below for the respective GIGANT axle system; whereby the duration is restricted to the mileage limit stated if the vehicle reaches this prior to the duration stated.

 

The warranty duration depends on whether the vehicle is used on-road or off-road. The classification of a GIGANT axle system in one of the categories on-road or off-road use is based decisively on whether the vehicle is only operated on roads with a firm surfacing (thus on-road use) or is at least occasionally operated on construction sites, in quarries, in agriculture, for military purposes or on gravel roads (thus off-road use). Operation in the following countries is always regarded as off-road use:

 

Albania, Armenia, Azerbaijan, Bosnia-Herzegovina, Bulgaria, Estonia, Finland, Georgia, Iceland, Kazakhstan, Latvia, Lithuania, Macedonia, Moldavia, Norway, Rumania, Russia, Sweden, Serbia-Montenegro, Slovakian Republic, Ukraine, Uzbekistan, Belarus.

 

ON-ROAD WARRANTY
Component:

6 years, maximum 1.000.000 km

Axle body generation K1 and K2

5 years, maximum 1,000,000 km

Axle body, steering knuckle (steering-type axles), steering arm, air suspension bracket, spring, attachment plates

24 months, no km limit

Brake cylinders, caliper, camshaft, brake slack adjuster, axle lift, air bellows, ABS sensor and pole wheel, spring eye pins, brake shoes, bolted connections such as spring bolts, shock absorber attachment, U bolts, shock absorbers, steering tie rod incl. stabilisation and locking system

24 months, however excluding wear as cause for complaint

Brake disk, brake drum, brake linings, bearings and seals, return springs, steering joints / silent block

   
 
OFF-ROAD WARRANTY
 

1 year, maximum 100,000 km

Only for vehicles fitted with the components corresponding to the Application Guide

.

 


 The following warranty periods apply to wheel hub units, depending on axle type

Achstyp

ON-Road

OFF-Road

DKH2 09010 4345

6 years max. 1.000.000 Km

1 years max. 100.000 Km

DOKH2 09010 4345

GKH2 09010 4218

GOKH2 09010 4218

DKH2 10010 4345

6 years max. 600.000 Km

1 years max. 100.000 Km

DKH2 10008 3745

DKH2 09010 3745

DOKH2 09010 3745

GKH2 10010 4220

GKH2 12010 3620

GKH2 10510 3620

GKH2 10508 3620

GKH2 10510 3020

GKH2 12010 3020

6 years max. 300.000 Km

1 years max. 100.000 Km

DKH2 12010 4345

6 years max. 600.000 Km

3 years max. 500.000 Km

GKH2 12010 4220

SV2 06706 3015

3 years max. 500.000 Km

1 years max. 100.000 Km

GH4 05506 3010

DH4 05506 3334

2 years max. 300.000 Km

1 years max. 100.000 Km

 
The same conditions apply to steering-type axles in the above mentioned series

The displays from ABS, EBS and similar measurement systems are decisive for the determination of the exact mileage if complete registration of the entire mileage is possible using these displays. Stating incorrect mileages or manipulating the measuring units causes this warranty to lapse.
4. Enforcement of warranty claims

  • die The original completed warranty card
  • Original owner protection plan booklet
  • Report of brake compatibility check

The warranty is not extended by any claims on it. The warranty period for any parts replaced during warranty service is 6 months; however the current warranty period as a minimum.

 

Any warranty claim must be enforced immediately to Gigant, at the latest two weeks after discovery of the defect. The defective components disassembled are to be kept and may only be disposed of with the express consent of Gigant .  

Any costs arising due to unjustified warranty claims may be charged by Gigant.

The maintenance instructions are valid for GIGANT- and SAE axles and GIGANT suspensions. They are part of our guarantee conditions.

 

In order to guaranty full operation, traffic and operatinonal security the following maintenance works have to be carried out in the mentioned intervals.

 

Please use only original GIGANT and SAE spareparts, or spareparts of other producers which have been given permission from GIGANT or SAE, to fit our axles and suspensions.

 

Repairs and the change of worn parts shoud be carried out by a specialist garage.